How to Refund Excess Shipping With PayPal

1. Logon to your PayPal account using your email address and password.
2. Click the "Send Money" link. Type the email address or mobile phone number of the person to whom you want to send the refund.
3. Enter the amount you want to refund and click the "Personal" tab. Select the "Payment owed" radio button and click "Continue."
4. Review the refund information. Type a short optional message and click "Send Money" to send the refund to your recipient.