How to Refund an eBay Buyer Through Paypal

1. Log into your PayPal account. This opens to your main account page.
2. Click “payments received” located just above the list of transactions on the left. This sorts your payments received by date for easier searching.
3. Click “details” for the transaction that you wish to refund. This is located in the fifth row and is highlighted blue.
4. Click “issue refund” on the page detailing the transaction. The “issue refund” tab is located under the net amount received. In the issue refund screen input the information.
5. Input the information into the boxes on the issue refund screen and hit “continue.” This takes you to a page for you to review the refund.
6. Click “issue refund” to complete the refund.