How to Cancel Your Hotfile Account

PayPal
1. Go to PayPal.com and log in using your email address and password. Hotfile member subscriptions are managed by PayPal, not Hotfile. Therefore you must use PayPal to cancel your subscription.
2. Click on the 'My Account' tab at the top of the page, then click on the gray 'History' tab. You will see your most recent PayPal activities and a list of your subscriptions.
3. Locate your Hotfile subscription. Click on the blue 'Details' link listed next to the subscription.
4. Review your Hotfile subscription details. At the bottom of the Details page, click on the 'Cancel Subscription' button.
5. Click on the 'OK' button that pops up to confirm your Hotfile subscription cancellation.
6. Sign in to the email you use with your PayPal account. You will receive an email confirming that your Hotfile subscription has been canceled. Keep this email for your records. Your Hotfile account will stay Premium until the end of the time period for which you have already paid.
Credit Card
7. Sign in to your email with your user name and password and open a form to send a new message.
8. Paste 'help@segpay.com' in the recipient line. If you paid for your Hotfile subscription with a credit card, you used SegPay to make the transaction. SegPay manages your subscription and cancellation.
9. Compose an email that asks them to cancel your Hotfile subscription. Include your name and Hotfile account number.
10. Check your email for a confirmation from SegPay and save for your records.