How to Get PayPal Seller Details

1. Ensure that you followed all the requirements needed for buyer protection. You must have paid the entire amount of the purchase price and paid through the website, either eBay or another site. Your account must be in good standing and it must be 45 days or less since the transaction occurred.
2. Check your Paypal account and find the specific transaction you made with the seller. If you’re having problems finding the transaction, click the button for Payments Sent, which narrows down your transactions. Paypal also lets you search using the transaction number or the date.
3. Look for the Details button listed next to the transaction and click on it. The Details section shows you all the information pertaining to the purchase including the seller’s name, email address, the date it occurred and the exact item purchased or a description from the seller.
4. Select the "File a Dispute" option at the bottom of the screen. The only way to get details about a seller such as their home address and phone number is to file a dispute with Paypal. Paypal asks for the reason for the dispute.
5. Read the email Paypal sends about the dispute. Paypal contacts the seller and gives the individual a specific amount of time to respond to the dispute. You’ll receive the seller’s answer and also have the chance to contact the seller on your own, using the information provided by Paypal.