Sunday, March 17, 2013

Pay Pal Security Account Access Has Been Limited


Phishing Scam
Scammers send official looking emails to targets attempting to gain access to your account. The email provides a reason for the limiting of your account and directs you to the 'Resolution Center' to resolve the problem. If the email is from a scammer, the resolution center is a website designed to steal your username and password. Clues that the email is a fraud include a non-personalized greeting, requests for sensitive information and links that send you to a site that does not end in paypal.com, according to Cyber Top Cops. If you have concerns about the validity of an email from PayPal, login to your account from the page you normally use to check for a message. If there is no message in your account, forward the entire email -- including headers -- to spoof@paypal.com.
Reasons for Limiting Access
PayPal limits account access to protect customers and the company if there are issues with an account. Reasons for limiting access include possible security breaches, disputes or charge backs and violations of PayPal policies, according to PayPal. While PayPal does send users an email notification when it places restrictions on accounts, account holders can verify the access limits by logging in to their account from PayPal's website.
Resolving Limited Access
To resolve limited access issues, login to your user account and click the Resolution Center in the menu options. Often removing the limits requires nothing more than verifying your identity by sending PayPal a copy of your driver's license or other identification documents. When you supply the information that PayPal requests, they will review the documents and lift the restrictions. While verification can take longer in some instances, PayPal tries to complete reviews within 48 hours after receiving documentation.
Considerations
The ability to send or receive money during limited access to your account is dependent on the reason for the limitation. Typically, you will be able to continue receiving money but withdrawing money may not be possible until you resolve the problem. If resolution does not occur within a couple of days, you should contact PayPal by phone to determine the steps you must take to have access to your funds.

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