How to Recover Money From PayPal

1. Log into your PayPal account. Click on the 'My Account' link to display your transactions.
2. Click on 'Security & Protection,' on the menu at the top of the page. The next page will show some check boxes. These provide more detailed dispute information.
3. Click the 'Identify a Problem' link. The screen displays different options. Submit your information if you want to contest an unauthorized transaction.
4. Click 'I Have a Problem With a Purchase,' if you did not receive the product or it was not as described.
5. Click on 'Open a Dispute.' That takes you to the resolution center where you enter the transaction ID under 'Case ID.' Enter it manually if you know it. Click the button next to 'Transaction ID' to look up the number.
6. Respond quickly when asked for more information from PayPal. The dispute process will usually take about 10 days. PayPal may request more information or evidence to corroborate your story. Delaying your response could prompt the company to rule against you and close the dispute.