Sunday, May 26, 2013

How to Get PayPal to Release Funds


1. Contact the customer service Help Desk, reachable through the PayPal website (see Resources), and ask why the funds have been placed on hold. Include pertinent information about yourself, your buyer and the purchase.
2. Ask the PayPal representative if the funds can be released early. If your account is new, offer to use a credit card as a backup funding source. This may assure PayPal and the buyer that it is safe to release your money.
3. Try to resolve any conflict with your buyer. If your funds are being held over a conflict of some sort, contact the buyer and ask him what needs to be done to resolve the conflict. If the problem can be resolved, ask the buyer to contact PayPal to let the service know that the issue has been resolved.Try offering the buyer a partial refund. Issuing any sort of refund to your buyer will normally unlock the hold on your funds.

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