Tuesday, February 26, 2013
Can I Use One PayPal Account for Two eBay Accounts?
Creating Two Accounts
The eBay terms of service allow users to create multiple eBay accounts provided that certain rules are met. Each account must have a unique user ID and have a different email address associated with it. Once created, the accounts aren't allowed to interact with each other on the eBay website; users found using two accounts in conjunction to increase bids or otherwise artificially inflate the cost of auctions can have their accounts suspended or banned.
Paying with PayPal
PayPal can be used to pay for most eBay purchases as long as the seller accepts it as a payment method. PayPal users can send payments for their items using the eBay checkout system or directly from their PayPal account to a seller-provided payment address. PayPal can be used regardless of which user ID the item or items being paid for were won with; if the payment is being sent directly through PayPal then the account doesn't even need to be linked to an eBay account.
Being Paid with PayPal
When selling items on eBay you can receive payments in your PayPal account even if your account is associated with a different eBay user ID. Your PayPal account must be linked with the user ID for your eBay seller account to use PayPal as a payment option on your auctions. Any PayPal payments you receive for auctioned or sold items will be deposited into your linked PayPal account automatically.
Linking Multiple Accounts
You can only link a single PayPal account with an eBay user ID, but you can link up to eight user IDs with a single PayPal account. On the 'Accounts' tab of each user ID's 'My eBay' page, click the 'PayPal Account' link to access the PayPal information page. Click the 'Link My PayPal Account' button and log in to your PayPal account to link it to the user ID. You may then repeat this process with your other eBay account using the same PayPal account.
How to Update a PayPal Account
1. Go to Paypal.com. Log in to your PayPal account using your email account and password.
2. Click the 'Profile' link at the top of the page.
3. Click any of the provided links to edit the corresponding information, such as email, bank accounts, credit cards, language preference and time zone.
4. Select 'Save' when you make the necessary changes. Click 'Log Out' when you are finished.
Monday, February 25, 2013
Can You Claim a Refund Through PayPal?
Request a Refund
The easiest way to get a refund through PayPal is to ask for one directly from the seller who sold you the goods or services you bought using PayPal. In the seller's account, that person would go to the payment history, select your payment and click the 'Issue a Refund' button.
Open a Dispute
If the seller isn't willing to refund your money, open a dispute with the seller through PayPal. You do this by logging into your account, finding the transaction ID of the purchase in question, going to the 'Resolution Center' tab and clicking 'Open a Dispute.' According to PayPal, acceptable reasons for opening a dispute include not receiving an item or receiving an item that was 'significantly different than it was described.' Be prepared to provide documentation to support your side of the story.
Upgrade a Dispute
If you can't resolve a dispute with the seller using PayPal's dispute process, you can escalate the dispute to a claim. The claim process is based on arbitration, in which PayPal will review the cases presented by both sides and decide in favor of either the buyer or the seller. In some cases, the disputed amount may be split between the buyer and seller.
Considerations
Contact a seller for a refund within their specified refund window. Most merchants give you 30 to 90 days to return or exchange an item. Per section 13 of PayPal's user agreement, you have only 45 days from the date of purchase to open a dispute through PayPal. If you aren't getting results from the seller, make sure you open the dispute before this window ends. If you have to upgrade a dispute to a claim, you must do so within 20 days of opening the dispute.
How to Change From Business to Premier PayPal
1. Log in to your PayPal account. Locate the 'Contact Us' link near the bottom of the page and click it to access the PayPal contact options page.
2. Click the 'Email Us' button on the contact options page. From the drop-down menus, select 'My Account' as the email topic, 'Changing Account Type' as the subtopic and 'Downgrade My Account' as the change type.
3. Type a message into the text box that appears, explaining that you have a Business account that you wish to change to a Premier account. There is no word count limit on your message to PayPal Customer Service. Click 'Submit' once you've finished writing your message.
4. Check the primary email account you have registered with PayPal. When the account type change is complete you will receive an email informing you of the successful change. It may take one or more days for the change to be performed.
PayPal Won#039;t Work With Safari
1. Visit the Apple site and click the 'Free Download' button (see Resources).
2. Save the Safari download to your desktop, and double-click the file's icon on your desktop to run the installer or installation wizard.
3. Click 'Next' and 'Install' to complete the Safari installation.
4. Click 'Start,' 'All Programs' and 'Safari' on your PC to run Safari, or click the 'Safari' icon on your Macintosh's dock to run the application.
5. Enter the PayPal URL into your Safari browser (see Resources), and enter the PayPal email address and password into the login page.
How to Open a PayPal Account in Another Country
PayPal Members' Requirements
1. Sign up for Internet access and email address. PayPal's transactionns are strictly online. Internet and email are the basic requirements to become a PayPal participant. PayPal currently has more than 220 million subscribers and a growing merchant network and customer base. Authenticating email addresses is the initial step to integration in the PayPal system.
2. Subscribe to a banking provider. Verified bank accounts is another principal criteria to opening a foreign account. PayPal has a system in place to validate your email and bank account and to associate and connect the two. PayPal has imposed dollar limits corresponding with identity information. Forwarding additional information such as physical address, social security numbers and birthdates awards you with decreased account restrictions.
3. Access ATM machines and possess ATM banking cards. ATM machines give PayPal clients in many parts of the globe the opportunity to withdraw money.
Is PayPal a Legitimate Bank?
The Facts
In the United States, a bank is a financial institution, licensed by the government and providing specialized financial services to its customers.
Bank Regulation
A bank agrees to regulation by an industry-specific body of U.S. law, covering fraud, credit, liens, contracts, banknote issuance, privacy and other issues.
PayPal
In a June 2007 BusinessWeek article, Catherine Holahan explained that PayPal isn't a bank because it depends on other financial institutions such as GE Consumer Finance to provide many of its services. In a 2002 advisory letter, the FDIC said that as long as PayPal doesn't accept direct deposits, it won't be regulated as a U.S. bank. In Europe, however, PayPal does have a banking license.
Other Differences
Per its User Agreement, PayPal doesn't run credit checks for new accounts unless the user registers for a business merchant account.
Considerations
Though it's not a bank, PayPal's flexibility and lack of regulation may be a boon for consumers looking for a financial services provider that's less regulated, and has greater Internet purchasing access.
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